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Charms Online has enabled Local Authorities and Voluntary Agencies in the North West to refer, share and run searches securely against each others data. We are delighted to be the first region in the UK to pioneer this approach

David Bamford, Information Manager, Adoption 22

I would highly recommend CHL and ASSET. The beauty of ASSET is that CHL have the ability to tailor the software to incorporate any ideas or suggestions you may have so it can be adjusted to exactly meet your requirements. ASSET is extremely user friendly and has a wealth of options to improve statistical reporting within an organisation. It has made the administration of our JC+ contract (Workstep) much simpler and we now find that the figures we are producing are reliable and consistent. The support that CHL offer for ASSET is exceptional. They deal with any issues promptly and happily offer advice even if it is for something basic and just us being thick! I would recommend them without hesitation

Karen Geddes of Shelforce, Birmingham

When we were a small fostering agency, we tracked our placements manually, on spreadsheets. As our business grew, we realised we needed a more professional solution. We looked at other products, but CHARMS was the one that our staff got really excited about. It’s easy to use and has enabled us to replace our manual processes.

Lesley Davidson, Fostering Solutions North

Our Systems

ASSET, the online client management system for the Voluntary Sector

Asset System is a comprehensive and proven management information tool, in use at more than 75 supported employment organisations throughout the UK in the statutory and voluntary sectors

CHARMS - Fostering/Foster care, Adoption, Residential Software

Collect and report information about children and families needing placement with space to record unlimited case notes. The complete Foster care software; the complete fostering software, the complete adoption software.

ETC - The Training Administration System

It has been entirely designed with a busy Training Administrator in mind and with the need for Management Information paramount.

CHIMES - Arts Support and Music Service Administration Software

CHIMES is the complete Music Service Administration software which manages everything from pupil tuition activities and performances to instrument loans.

SWIM-IT : A complete swimming sessions software system.

SWIM-IT allows you manage your swimming tuition and related services in every detail. Schools, Sessions, Pools and Instructors (as well as Lifeguards) are all managed through one simple menu.

CHARMS-Plus: Adult Placement/Shared Lives software

CHARMS-Plus allows access to carer, volunteer and client information by all staff wherever they are. It is entirely secure and each user has to have their own unique logon account.

CHARMS-Pay The Foster Care Payments software

CHARMS-Pay is a flexible, easy to use and comprehensive foster care payments system that can manage and automate your entire fostering payment process.

TABS - Keep Track of your Applications (CRBs and more)

TABS - Keep track applications for Umbrella Bodies (Criminal Records Bureau) and for any organisation which has to track applications.

CHL - DATASET : helping with your NMDS-SC

CHL - DATASET is a system to extract the National Minimum Data Set Social Care (NMDS SC Skills for Care)from your local HR system or staffing spreadsheet. Data mapping ensures that all data complies with the standard lookup lists.

CES - Community Equipment System

Entering and modifying Client information is just one click of the mouse away. Maintaining the Stock records is just as easy.

SureCHART System - Computing Help Activity Recording and Tracking

Computing Help Activity Recording and Tracking (SureCHART) System will help Schemes to gather information about children under 4 and their parents.

Victim Support System

Victim Support System manages the process of dealing with Victims of crime, from initial referral to secure compensation through the Criminal Injuries Compensation Scheme.

Establishment Management System

EMS is one of the easiest to use, most comprehensive Client management systems around and one of the most cost-effective.

WAN - Workforce Analysis - helping with NMDS-SC and AQAA

WAN records staff, training and qualifications in one easy-to-use screen. It then lets Managers print off key information required by Inspectors.

Complaints Management System (CMS)

CHL`s Complaints Management System (CMS) gives you complete assurance that no important key dates will be overlooked.

Five Outcomes

Five Outcomes system can link to any existing Childrens system and allow users to record dialogue and a score against each of the UNICEF Outcomes.

CHARMS-ICA (Inter Country Adoption)

CHARMS-ICA acts as a guide through every stage of the inter country adoption journey and uses exactly the same technology as CHARMS.

Computing Help Electronic Membership Management System (EMMS)

The EMMS system is recognised as one of the most user-friendly membership management systems around. It combines ease of use with a wealth of functions to satisfy all of the operational needs of those in charge of large memberships.