CHIMES (Computing Help Instrumental Music Electronic System) The complete Arts Support and Music Service administration system, it manages everything from student tuition activities and performances to instrument/stock loans. Developed over the last five years in partnership with Nottinghamshire County Council Arts Support Service. CHIMES has become one of the most comprehensive Arts Support and Music Service administration systems in the UK.
If you are looking for Music Services software that has been developed with a busy music service, to help with all aspects of the service, then CHIMES is the answer.
CHIMES is THE Music Service Administration Database System.
"Working with CHL has proved to be an outstanding partnership. They have produced a database system that is flexible, adaptable and entirely suited to our ever changing needs. Not only that, it can handle the huge amount of data we deal with, and is linked to the Local Authority Capita system. An excellent database, from a firm that also provides good quality back up and support. "
Alex Hodgson, Head of Arts Support Service, Nottinghamshire.
CHIMES consists of 4 main areas: Pupils, Teachers, Schools and Stock
Pupils - This module stores personal, school/organisation and contact details with the ability to include photo, disability and medical information, for all current pupils who are undertaking tuition or who have applied.
Student data can be entered manually or, via the EMS/ONE link (optional), and will include the Universal Pupil Number (UPN) .
Once entered into CHIMES the student's tuition/activity is recorded and managed - including individual tution, groups, performance groups, ensembles...
With CHIMES the process of assigning your services own instruments to each child is as easy as possible. The complete history of instrument loans is maintained.
CHIMES tracks the student throughout their tuition including applications to attend activities, monitoring of attendance, recording examinations undertaken and results achieved, with the ability to produce certificates.
Wider Opportunities recording and tracking is completely automated. Using simple Excel lists of children in a particular form/year CHIMES assigns the children - on the click of a button - to the relevant tuition. It is simple then to report on children who subsequently continue with Wider Opps Plus or take tuition through the service's normal route.
Teachers - This section manages every aspect of employment, contact information, qualifications and CRB checks.
Once entered into CHIMES the teacher can be associated to one or more types of tuition/activity and specialisms can be recorded.
Teacher contracts are managed on an ongoing basis and attendance, training, workshop management and lesson observations are all monitored and recorded.
Timetables are initially set up at the start of the year and automatically generate the weekly register from which the school charge and teacher pay reports are produced. These teacher timetables can be produced for either one teacher, or one school, or for all tuition.
Schools - This section stores details of any schools/sites used by your organisation, including contact information.
CHIMES manages the whole process of school charges (if applicable) and refunds if the full 34 weeks of tuition cannot be delivered.
A school/event calendar is created at the beginning of the year listing holidays and training (INSET) days. Other planned or ad-hoc closures can be managed, identifying any affected workshop/tuition activities.
Stock - This section stores all instrument stock items including quantity, availability and location.
It manages stock control and records a full history of the item including repair, maintenance and write off.
With a simple and quick search facility, items can be easily identified and assigned between store, school/site, teacher and student.
A full history and audit trail of all stock loans is maintained.
PLUS a host of management tools, including;
- Ability to link electronic documents/files to records
- More than 200 in-built, ready to use reports
- Production of statistics through the custom reports feature which allows access to all data in the system
- Full audit trail recording all data changes
The newest CHIMES site is the Salford Music and Performing Arts Service :
"CHL have taken time and effort from the start to produce a system that fits our every need. The quality of service has been excellent and we are now able to manage the data through one easy to use interface. Since the start of our relationship with CHL I have been impressed with the level of support and the flexibility of their system to adapt to our needs. "
Richard Milton, Head of Salford Music and Performing Arts Service
All of this is backed up by excellent customer care and support services provided by CHL's skilled team of software developers, business and project managers, and administrators who are all experienced in working with both public and private sector clients - large and small
We listen to our users and provide guidance on their questions and queries
All of our systems are constantly reviewed and improved to keep them fit for purpose and meeting the needs of the user community. This is carried out by us keeping abreast of what's happening in your service area and by incorporating ideas from the CHIMES user community.
The above results in us providing comprehensive, robust and fit for purpose systems for our customers.
We also provide:
• Full after sales support for those who want it and this is incorporated in our annual hotline support where you get to speak to real people!
• Free software upgrades for subscribers to the Annual Hotline Support.
• All levels of training in the use of the system and in customising your own reports. Each course provided by CHL’s specialist trainers includes full training literature and certificates. We are flexible in the delivery of training; it can be carried out in our dedicated training suite in Manchester or at customers’ own sites (depending on infrastructure). Our training suite has capacity for up to 10 users.
• Data transfer from your existing system to ensure a quick and easy transition
• Business analysis to help you choose the right system for you
To arrange a free demonstration of CHIMES at your workplace, or to obtain log in details to view the system demo, please contact us on 0161 237 1872
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